Take control of your service channels

AI assisted Channel Strategy tool that help your customer to choose the best channel for both of you

Book a demo
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Implement an AI assisted service channel strategy that makes an impact

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Remove unnecessary human service intervention by guiding customers to self-service.

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Turn service situations into leads straight to your pipeline.

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Improve CX by providing the right channels at the right time just with few clicks.

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Typically our clients are nudging

>80%

of the customer service contacts towards preferred service channel.

“Within just few days we were able nail our service channel strategy with reChanneld. Nudges work excellent and we offer way more intuitive experience to our customers than before!”

TERESA ALANDER
Head of Operations
Lippu.fi part of CTS Eventim

Join companies already using Front AI’s services

Legacy service channels like phone and email are sticky leaving automation and self-service investments under-utilized.

reChanneld helps you implement a service channel strategy and nudges customers to optimal channels at the right moment for a better experience and efficiency.

Rechanneld

Benefits

Full and Immediate Control

Take control over your service channel selection and impact to the moment of choice.

Intuitive and easy UI

Designed for a user-friendly and effortless customer experience.

Make impact just in few days

Simplify your service channel strategy definition and implementation.

Unlock Automation Potential

Increased the use of self-service and automation where you have already invested.

Optimize every customer`s service experience

Nudge customers to optimal channels at the right time with less cost per contact.

Real-time customer behaviour analytics

Reveals why customers are contacting you across the channels for further conversion optimization.

Rechanneld

Features

Plug-and-play

Easy to install widget works on your existing website and service channels

Cloud-Based Channel Management

Admin panel for creating and managing channels

Instant Content & Behavior Control

Real-time adjustments for content and actions with helping hand from AI

Enterprise compliance

reChanneld is audited for security and accessibility. We are GDPR compliant and don't hassle with cookies

Gain Customer Behavior Insights

Understand user experience and interactions

Guide Customers to Preferred Channels

Strategically nudge users to desired paths

Customizable Branding

Adapt to your site's design and typography

Benchmark & Improve

Compare with others to excel in service

Rechanneld

Features

Plug-and-play

Easy to install widget works on your existing website and service channels.

Cloud-Based Channel Management

Admin panel for creating and managing channels

Instant Content & Behavior Control

Real-time adjustments for content and actions with helping hand from AI

Enterprise compliance

reChanneld is audited for security and accessibility. We are GDPR compliant and don't hassle with cookies

Gain Customer Behavior Insights

Understand user experience and interactions

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Guide Customers to Preferred Channels

Strategically nudge users to desired paths

Customizable Branding

Adapt to your site's design and typography

Benchmark & Improve

Compare with others to excel in service

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Subscriptions

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Entry

499€ /mo

Affordable Service Channel Management solution, ideal for small scale businesses.

End-user experience
Cloud-based admin panel

36 000 yearly sessions

1 Dashboard user

1 Endpoint configuration

Buy entry

ROI reached by nudging only 3 daily contacts*

pro

Pro

1499€ /mo

Advanced Service Channel Management option with scalability, perfect for medium businesses.

End-user experience
Cloud-based admin panel

72 000 yearly sessions

2 Dashboard users

2 Endpoint configurations

Buy pro

ROI reached by nudging approx. 5% of traffic*

enterprise

Enterprise

Ask quote

Customizable, high-scale Service Channel Management, tailored for large enterprises.

End-user experience
Cloud-based admin panel

150 000 yearly sessions

5 Dashboard users

3 Endpoint configurations

Ask quote

ROI reached by nudging approx. 5% of traffic*

Prices are exclusive of VAT
* ROI calculations expect 5€ cost per contact