Take control of your service channels
Nudge your customers towards preferred service channels

End-user feedback
100%
Positive experience
"The solution is clear, intuitive and easy to use."
83%
of customers successfully nudged to preferred channels.
80%
selected automation / self-service in a situation where also phone channel was offered
More than 50%
of users experienced information overload when presented with 7 sentences simultaneously.
Legacy service channels like phone and email are sticky leaving automation and self-service investments under-utilized.
reChanneld helps you implement a service channel strategy and nudges customers to optimal channels at the right moment for a better experience and efficiency.
Rechanneld
Benefits
Full and Immediate Control
Gives you full and immediate control of the customer service channel selection.
Intuitive and Easy Interface
Designed for a user-friendly and effortless customer experience.
Plug-and-Play
Integration
Easily add to your existing website.
Unlock Automation Potential
Unlocks potential in self-service, automation, and other channels where you have already invested heavily.
Optimized Customer Service Channels
Optimize the use of your customer service channel with nudges.
Real-Time Analytics
Generates real-time analytics across the channels revealing why customers are contacting you in the first place.
Rechanneld
Features
Effortless Website Integration
Embed a single script for easy installation
Cloud-Based Channel Management
Admin panel for creating and managing channels
Instant Content & Behavior Control
Real-time adjustments for content and actions
Streamline Customer Contact
Consolidate contact options in one tool
Gain Customer Behavior Insights
Understand user experience and interactions
Guide Customers to Preferred Channels
Strategically nudge users to desired paths
Customizable Branding
Adapt to your site's design and typography
Benchmark & Improve
Compare with others to excel in service
Rechanneld
Features
Effortless Website Integration
Embed a single script for easy installation
Cloud-Based Channel Management
Admin panel for creating and managing channels
Instant Content & Behavior Control
Real-time adjustments for content and actions
Streamline Customer Contact
Consolidate contact options in one tool
Gain Customer Behavior Insights
Understand user experience and interactions

Guide Customers to Preferred Channels
Strategically nudge users to desired paths
Customizable Branding
Adapt to your site's design and typography
Benchmark & Improve
Compare with others to excel in service

Subscriptions

Entry
499€ /mo
Affordable Service Channel Management solution, ideal for small scale businesses.
End-user experience
Cloud-based admin panel
36 000 yearly sessions
1 Dashboard user
1 Endpoint configuration
ROI reached by nudging only 3 daily contacts*

Pro
1499€ /mo
Advanced Service Channel Management option with scalability, perfect for medium businesses.
End-user experience
Cloud-based admin panel
72 000 yearly sessions
2 Dashboard users
2 Endpoint configurations
ROI reached by nudging approx. 5% of traffic*

Enterprise
Ask quote
Customizable, high-scale Service Channel Management, tailored for large enterprises.
End-user experience
Cloud-based admin panel
150 000 yearly sessions
5 Dashboard users
3 Endpoint configurations
ROI reached by nudging approx. 5% of traffic*
Prices are exclusive of VAT
* ROI calculations expect 5€ cost per contact