Take control of your service channels

Nudge your customers towards preferred service channels

Book a demo

End-user feedback

100%

Positive experience

"The solution is clear, intuitive and easy to use."

83%

of customers successfully nudged to preferred channels.

80%

selected automation / self-service in a situation where also phone channel was offered

More than 50%

of users experienced information overload when presented with 7 sentences simultaneously.

Legacy service channels like phone and email are sticky leaving automation and self-service investments under-utilized.

reChanneld helps you implement a service channel strategy and nudges customers to optimal channels at the right moment for a better experience and efficiency.

Rechanneld

Benefits

Full and Immediate Control

Gives you full and immediate control of the customer service channel selection.

Intuitive and Easy Interface

Designed for a user-friendly and effortless customer experience.

Plug-and-Play
Integration

Easily add to your existing website.

Unlock Automation Potential

Unlocks potential in self-service, automation, and other channels where you have already invested heavily.

Optimized Customer Service Channels

Optimize the use of your customer service channel with nudges.

Real-Time Analytics

Generates real-time analytics across the channels revealing why customers are contacting you in the first place.

Rechanneld

Features

Effortless Website Integration

Embed a single script for easy installation

Cloud-Based Channel Management

Admin panel for creating and managing channels

Instant Content & Behavior Control

Real-time adjustments for content and actions

Streamline Customer Contact

Consolidate contact options in one tool

Gain Customer Behavior Insights

Understand user experience and interactions

Guide Customers to Preferred Channels

Strategically nudge users to desired paths

Customizable Branding

Adapt to your site's design and typography

Benchmark & Improve

Compare with others to excel in service

Rechanneld

Features

Effortless Website Integration

Embed a single script for easy installation

Cloud-Based Channel Management

Admin panel for creating and managing channels

Instant Content & Behavior Control

Real-time adjustments for content and actions

Streamline Customer Contact

Consolidate contact options in one tool

Gain Customer Behavior Insights

Understand user experience and interactions

Guide Customers to Preferred Channels

Strategically nudge users to desired paths

Customizable Branding

Adapt to your site's design and typography

Benchmark & Improve

Compare with others to excel in service

Subscriptions

Entry

499€ /mo

Affordable Service Channel Management solution, ideal for small scale businesses.

End-user experience

Cloud-based admin panel

36 000 yearly sessions

1 Dashboard user

1 Endpoint configuration

Buy entry

ROI reached by nudging only 3 daily contacts*

Pro

1499€ /mo

Advanced Service Channel Management option with scalability, perfect for medium businesses.

End-user experience

Cloud-based admin panel

72 000 yearly sessions

2 Dashboard users

2 Endpoint configurations

Buy pro

ROI reached by nudging approx. 5% of traffic*

Enterprise

Ask quote

Customizable, high-scale Service Channel Management, tailored for large enterprises.

End-user experience

Cloud-based admin panel

150 000 yearly sessions

5 Dashboard users

3 Endpoint configurations

Ask quote

ROI reached by nudging approx. 5% of traffic*

Prices are exclusive of VAT
* ROI calculations expect 5€ cost per contact