Better choices

Happier customers | Lower costs

Shift customers toward digital self-service instead of traditional service channels. Apply behavioral economics and AI to improve customer experience, reduce service costs, and make every channel work better for your business and customers.

touch_double_24dp_FFFFFF_FILL0_wght400_GRAD0_opsz24

0M+

annual sessions
autorenew_24dp_FFFFFF_FILL0_wght400_GRAD0_opsz24 (3)

0%

channel selections to self-service, automation and leads
diamond_24dp_FFFFFF_FILL0_wght400_GRAD0_opsz24 (2)

0%

end-users found reChanneld easy & clear
Row rect Shape Decorative svg added to top

Take control over your service channels:

Define & implement an AI assisted service channel strategy that makes an impact.

rch1-02

Increase digital adaptation by routing customers to self-service instead of traditional channels.

rch02

Convert service situations into leads straight to your pipeline.

rch03

Improve CX by providing the right channels at the right time just with few intuitive clicks.

YouTube Embed

Typically our clients are nudging

79%

of the customer service contacts towards preferred service channel.

“Within just few days we were able nail our service channel strategy with reChanneld. Nudges work excellent and we offer way more intuitive experience to our customers than before!”

TERESA ALANDER
Head of Operations
Lippu.fi part of CTS Eventim

Case study

s-bank

reChanneld executes S-Bank's Channel Strategy 24/7

Join companies already using Front AI’s services

Traditional service channels like phone and email are sticky leaving automation and self-service investments under-utilized.

With a little help of behavioural economics and digital nudges, reChanneld helps you implement a service channel strategy that meets your business targets. Offer your customers a effortless way to choose the optimal channels at the right moment for a better experience and efficiency.

Rechanneld

Benefits

Full and Immediate Control

Take control over your service channel selection and impact to the moment of choice.

Intuitive and easy UI

Designed for a user-friendly and effortless customer experience.

Make impact just in few days

Simplify your service channel strategy definition and implementation.

Unlock Automation Potential

Increased the use of self-service and automation where you have already invested.

Optimize every customer`s service experience

Nudge customers to optimal channels at the right time with less cost per contact.

Real-time customer behaviour analytics

Reveals why customers are contacting you across the channels for further conversion optimization.

Rechanneld

Features

Plug-and-play

Easy to install widget works on your existing website and service channels

Cloud-Based Channel Management

Admin panel for creating and managing channels

Instant Content & Behavior Control

Real-time adjustments for content and actions with helping hand from AI

Enterprise compliance

reChanneld is audited for security and accessibility. We are GDPR compliant and don't hassle with cookies

Customer Behavior Insights

Understand how your customers behave and improve the model over time.

Guide Customers to Preferred Channels

Strategically nudge users to desired paths

Customizable Branding

Adapt to your site's design and typography

Benchmark & Improve

Compare with others to excel in service

Rechanneld

Features

Plug-and-play

Easy to install widget works on your existing website and service channels.

Cloud-Based Channel Management

Admin panel for creating and managing channels

Instant Content & Behavior Control

Real-time adjustments for content and actions with helping hand from AI

Enterprise compliance

reChanneld is audited for security and accessibility. We are GDPR compliant and don't hassle with cookies

Customer Behavior Insights

Understand how your customers behave and improve the model over time.

Feat-lt01

Guide Customers to Preferred Channels

Strategically nudge users to desired paths

Customizable Branding

Adapt to your site's design and typography

Benchmark & Improve

Compare with others to excel in service

Subscriptions

entry4

Entry

Affordable Service Channel Strategy Platform, ideal for small scale businesses.

White-labeled widget according to your digital brand
Cloud-based admin panel

45 000 yearly sessions

1 Widget configuration

2 Admin users

ROI reached by nudging only 3 daily contacts*

pro

Pro

Advanced Service Channel Platform with scalability, perfect for mid-sizes businesses.

White-labeled widget according to your digital brand
Cloud-based admin panel with AI Assist

100 000 yearly sessions

2 Widget configurations

5 Admin users

ROI reached by nudging approx. 5% of traffic*

enterprise

Enterprise

Customizable, high-scale Service Channel Platform, tailored for large enterprises.

White-labeled widget according to your digital brand
Cloud-based admin panel with AI Assist

250 000+ yearly sessions

3 Widget configurations

Unlimited Admin users

Integrations available

ROI reached by nudging approx. 5% of traffic*

Prices are exclusive of VAT
* ROI calculations expect 5€ cost per contact